The FinMonster platform enables you to send your enquiries directly to multiple bankers. It can be used for the majority of business banking services, including lending, trade financing, cash management, and much more. It enables business customers to quickly and easily reach the right person at the right bank, based on a sophisticated matching process.
In that case, we suggest you revise your enquiry. For example, you could consider adding security to your lending enquiry to enhance your risk profile.
No, FinMonster only acts as a platform to match market supply to the needs of the business community. By remaining totally independent of the supply side, we are able to provide a fair match-making score for every enquiry.
Each enquiry is subject to a response time of five local business days. This allows the selected bankers to review your corporate information and provide an appropriate indicative offer. Of course, if a banker replies quicker than that, we’ll pass it on to you straight away.
FinMonster carefully matches your enquiry against each banker’s experience and track record. Based on this analysis, we then automatically calculate a matching score for all shortlisted bankers.
FinMonster is always ready to provide assistance. You are welcome to send us your questions via the front page of our website or by emailing your questions and contact details to [email protected]
Yes, in fact we encourage you to do this. FinMonster aims to help businesses get the best banking support available. If you’re satisfied with the service provided by your banker, you’re welcome to continue building a business relationship with them. Of course, you are also free to seek indicative offers from FinMonster for future enquiries, as market conditions are changing all the time.
FinMonster saves the financing enquiry history and responses of both bankers and customers. You can review your enquiry history at any time, including financing costs. By maintaining this information, FinMonster makes it even easier for you to obtain precisely the banking support you need.
FinMonster goes through an internal process to verify the contact information of each registered banker. However, as a general practice in the banking industry, you are recommended to take your own steps to verify the banker's background and other information so as to avoid any misunderstanding or misrepresentation.
Yes, your corporate name and contact details are only disclosed with your consent. When you make your initial enquiry, you only need to provide your corporate background information, which is compulsory for our bankers to provide an indicative offer. It is not necessary to disclose your corporate name even if you decide to pay to make contact with a banker.
The purpose of FinMonster is to be a match-maker between you and a banker with experience that’s relevant to your needs. Without providing enough corporate information, FinMonster is unable to do this. By providing up-to-date corporate information in total confidence on the FinMonster platform, you can greatly improve the accuracy and efficiency of the process, and get exactly the right banking support.
No, FinMonster payment is always conducted via PayPal, Visa or MasterCard on a secure third-party payment website. FinMonster doesn’t store any payment information on its platform.
No, all your corporate information is confidential until you submit your enquiry, and even then only shortlisted bankers are able to read it and your business remains anonymous. Your corporate name and contact details are only revealed when you provide your consent to the connected banker. Bankers have no ability to search for corporate information on FinMonster, but naturally they are able to save the details of businesses that have previously given their consent to disclose information to them.
No. After our shortlisted bankers have replied to an enquiry, the customer is only able to view the banker’s contact information.
Bankers' registration is completely free. Our job is to provide a platform matching available supply in the banking market to our corporate customers. There are also no charges for receiving enquiries. However, enquiries are only sent to bankers with high matching profiles.
We do not charge Corporate Users for registration and the enquiry of banking services. However, if Corporate Users is interested in getting connected with any potential bankers for further discussion after receiving their initial response to the banking enquiry, Corporate Users may then check out for each banker's contact details by paying HKD30 on one-off basis or using our complimentary FinMonster Credits.Three basic FinMonster Credits can be awarded during the initial registration by Corporate Users. Our FinMonster Member Get Member Rewards Programme allows our existing Corporate Users to refer their friends to register as our new Corporate Users. Upon the invitee's successful registration, the referer will be awarded three FinMonster Credits while invitee's new Corporate User account will be awarded additional 2 FinMonster Credits (Total 5 FinMonster Credits). Alternatively, we will also award our existing Corporate Users for one FinMonster Credit every second time (i.e. the second, fourth, sixth, eighth, etc) they pay HKD30 for the banker's contact since registration.